Return Policy

Prior authorization is required for all returns. You have 60 days from the invoice date to return a product.  All non-defective returns must be addressed in the first 3 days and are to be returned unused and in their original packaging. There is a 25% restocking fee and you will be responsible for the return postage. EducationalToysNow.com will not accept returns of non-defective merchandise after 15 days. If a product is received damaged or not working, please contact us immediately and either replacement parts or a new unit will be sent out. Refused shipments are non-refunable.

DISCONTINUES / OUT OF STOCK

We do our best to keep accurate inventory. Unfortunately, sometimes things are out of our control and certain products become unavailable due to limited editions or other reasons. If you ever order an item that we then find out has been discontinued , we can do one of two things. We can refund your money in full, or, if you prefer, you may have a store credit in the same amount to put towards other products We do apologize if this happens and thank you for your patience.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.